Terms & Conditions

Payment Terms

For the services contracted, 50% advance payment should be made during the booking time on a confirmed basis.. Ganga Bitan Sai Resort holds the right to decide on the amount to be paid as advance payment, based on the nature of service & the time left for the commencement of the service. Besides above, in certain cases like Train Journeys, hotels or resorts bookings during the peak season (Christmas/ New Year) or during fairs/festivals, full payment may be required in order to hold space on CONFIRMED BASIS. Please note that such payments are NON REFUNDABLE.

Cancellation Charges for Room Booking or Tour Package:

  • 90% refund in case of Cancellation 30 days before arrival date.
  • 50% refund in case of Cancellation 15 days before arrival date.
  • No refund in case of Cancellation within 7 days of arrival date.
  • No refund once you have checked in if you want to leave before your checkout date.
  • Any funds received from outside of India for bookings cannot be refunded outside of India.

Note: All Refund Transfer charges shall be charged from guest account, If any

NOTE: No refund for cancellation of booking during

  • Durga Puja Holidays
  • Christmas Holidays & new Year (20th Dec to 2nd Jan)
  • Holi or Dolyatra
  • During 23th Jan to 26th Jan
  • During 15th Aug & 2nd Oct
  • Any other Festival of special days Time